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Challenge
How do you acquire, support, maintain, upgrade and leverage telephone systems to enhance your business when the skills required are not readily available in-house?
Overview
The telephone is the first point of contact most customers will have with your business. A reliable phone system can improve customer service, save time and money, reduce staff turnover and frustration and even grow your business. An ineffective system can be difficult to operate and manage, give a poor first impression, stifle employee productivity, and lead to ongoing costs in time and hard dollars. Flavor Technology Telephony Solutions help you acquire, implement, and manage the system that will maximize your business' efficiency and productivity.
Technical Features and Advantages
- Speaker phones let you have hands free, or group calls
- Paging systems enable you communicate to staff who are not at their desk
- Internal extensions allow you to easily contact staff without dialing their entire number
- Voice mail allows you to manage and control your messages more effectively than outside systems (i.e. Telus, Fido and Bell)
- Recorded announcements allows you to keep callers informed about your business when on hold
- Automated Attendant free up receptionist resources and allow nighttime callers to leave messages
- Receptionist consoles allow all calls to be answered by a human voice and directed to the appropriate parties
Business Benefits
Flavor Technology takes the time to understand your business
before making any recommendations. Flavor Technology will suggest
a few options for your consideration and clearly explain all
the pros and cons of each system.
Flavor Technology only recommends flexible, modular systems
that can be easily expanded or modified. Some systems we recommend
offer pre-installed applications that can be instantly enabled
with a simple key code. If the system is linked to your computer
network, additional features can be made available in minutes
by clicking on an icon on your computer screen. Read
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